Psychology for companies – ifeel – EN https://ifeelonline.com Always by your side Tue, 07 Oct 2025 19:51:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://ifeelonline.com/wp-content/uploads/sites/2/2024/07/favicon.ico Psychology for companies – ifeel – EN https://ifeelonline.com 32 32 Mental health in the retail sector: Insights from a success story https://ifeelonline.com/occupational-health/retail-sector/ Tue, 07 Oct 2025 19:51:20 +0000 https://ifeeltest22.wpengine.com/?p=14580 The retail sector is one of the most dynamic and competitive in the world, but also one of the most challenging for its employees. From front-line workers to operational teams, everyone faces constant pressure: irregular hours, the demand to provide impeccable customer service, and in many cases, physically demanding work environments.

These factors not only affect employee mental health, but also have a direct impact on companies’ financial results. Absenteeism, staff turnover, and decreased productivity are just some of the problems that arise when mental health is not prioritised in this sector.

In this article, we will explore why caring for mental health in the retail sector is not only an ethical issue, but a strategic necessity to avoid significant economic losses. In addition, we will show you how ifeel, with its data-driven approach and personalised solutions, can be the key to transforming your organisation.

The cost of ignoring mental health in the retail sector

The retail sector is an industry that relies heavily on its human capital. Employees in this sector are the face of brands, and therefore, their emotional and mental well-being directly influences the customer experience and operational efficiency. However, the challenges inherent in the sector have led to alarming figures:

  • 75% of employees believe that their workplace contributes to mental health problems.
  • 52% have considered quitting because of these problems.
  • In 2024, 23% of employees reported absences related to mental health.

And, of course, these problems not only affect employees, but also generate significant costs for companies due to:

  1. Absenteeism: Sick leave due to mental health problems disrupts daily activities, forcing companies to cover shifts with additional staff or to operate with fewer resources.
  2. Turnover: Stress and anxiety lead to high turnover, which implies recruitment and training costs and a loss of institutional knowledge.
  3. Decreased productivity: Employees who work under constant stress are less productive, which directly affects revenue and service quality.

In an industry where profit margins are tight, these costs can mean the difference between success and failure. Add to this the unique challenges of each company, and the picture can become even more complex and difficult to manage.

The fact is that every organisation in the retail sector faces unique challenges that require customised solutions. Factors such as team dynamics, seasonal peaks in demand or critical incidents require a proactive approach tailored to their specific needs.

However, traditional solutions, such as Employee Assistance Programmes (EAPs), have proven to be insufficient. With low adoption rates and a reactive approach, they fail to prevent or comprehensively address mental health issues. Discover all the details in our comparative study between ifeel and EAPs. Download it now and explore how ifeel can transform mental health in your organisation.

Therefore, investing in advanced tools that integrate technology, data analysis and personalised care is essential to ensure operational and financial sustainability in such a competitive market.

ifeel: The imperative solution for the retail sector

In this context, ifeel positions itself as an innovative and effective solution to address mental health challenges in the retail sector. Through a data-driven approach, artificial intelligence, and personalised care, ifeel helps companies improve the well-being of their employees while optimising their financial results.

What does ifeel offer?

  1. Real-time risk assessment:
    ifeel uses advanced analytics tools to identify levels of mental health risk among employees. This enables companies to anticipate problems before they escalate into crises.

2. Personalised plans for each employee:
Through a clinical triage system, employees are classified into risk levels (high, medium and low) and receive interventions tailored to their needs:

  • Low risk: Psychoeducational content and workshops tailored to the issues faced by companies.
  • Medium risk: Text or video therapy to acquire coping tools.
  • High risk: Video therapy with specialised clinical psychologists to offer personalised sessions.

3. Insights for informed decision-making:

ifeel provides companies with a dynamic dashboard with real-time data on the mental health of their workforce. This includes seasonal stress patterns, critical areas within the organisation, and the financial impact of interventions.

4. Measurable results:

Companies that implement ifeel have reported tangible results that directly impact their operational and financial sustainability:

  • Reduction in absenteeism.
  • Improved productivity.
  • Significant ROI in a short period of time.

These results are measured using advanced analysis tools that allow key indicators to be evaluated, such as the reduction in sick leave, the improvement in employee risk levels and the financial impact generated by interventions.

Why is ifeel the right fit for the retail sector?

The retail sector, with its fast-paced nature and high reliance on human capital, requires solutions that are scalable, efficient, and effective in addressing the unique challenges faced by its employees. ifeel is perfectly suited to these needs, providing tools specifically designed to manage the mental health of large workforces efficiently, without compromising on service quality or the personalisation of interventions.

AdvantageDescription
ScalabilityIdeal for companies with thousands of employees spread across multiple locations.
SpeedDiagnosis in less than 24 hours and access to therapy in less than 48 hours.
ConfidentialityEmployees can access services anonymously, even without a corporate email address.

Success story: Organisational transformation in the retail sector

A leading European retail company was facing significant challenges: high levels of absenteeism, turnover and work-related stress, exacerbated by critical incidents such as frequent thefts. Aware that these problems were affecting both the well-being of its employees and its financial results, the company decided to implement the ifeel solution.

Key results

  • 20% reduction in costs related to mental health.
  • Average savings of €4,098 per employee at risk.
  • 4x ROI in just six months.
  • 33% of employees reduced their risk level, improving their well-being and productivity.

In addition, the company managed to transform its organisational culture, normalising conversations about mental health and empowering its managers with tools to support their teams.

This case study demonstrates that investing in mental health is not only an ethical decision, but also a key strategy for reducing costs and improving performance in the retail sector.

Download the full case study and discover how ifeel can help you transform your organisation.

retail sector

Mental health at work: one of the biggest challenges of our time

The retail sector cannot afford to ignore its employees’ mental health. The costs associated with absenteeism, turnover and low productivity are too high, and traditional solutions are no longer sufficient.

ifeel offers an innovative alternative, based on data and measurable results, which not only improves employee well-being but also generates tangible benefits for businesses.

If your organisation faces similar challenges, don’t wait any longer. Download our case study and discover how ifeel can be the strategic partner you need to transform your business.

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Mental health in the hospitality sector: Learnings from a success story https://ifeelonline.com/occupational-health/hospitality-sector/ Tue, 07 Oct 2025 19:51:12 +0000 https://ifeeltest22.wpengine.com/?p=14577 The hospitality sector is not only a global economic driver, but also a sector that faces unique challenges in managing its workforce. From long working hours to seasonal peaks in demand, employees in this sector are often exposed to high levels of stress and exhaustion, which ultimately translates into increased staff turnover for companies.

In this context, caring for the mental health of employees is not just a matter of well-being, but has become a key strategy for ensuring business sustainability and success.

That is why more and more companies are investing in mental health solutions that not only improve the quality of life of employees, but also generate tangible benefits for the business.

In this article, we will examine how mental health solutions, such as those provided by ifeel, are revolutionising the way companies in the hospitality sector address these challenges. Additionally, we invite you to download our latest success story, which details a successful case study of implementing these solutions in a leading hotel company.

The hidden challenge in the hospitality sector

The hospitality sector employs millions of people worldwide and makes a significant contribution to the GDP of many countries. However, behind its glamour, this sector faces significant challenges:

  • High levels of stress and burnout: Long working hours and the pressure to deliver impeccable service can significantly impact the mental well-being of employees.
  • Staff turnover: A lack of job stability generates high costs due to constant employee turnover.
  • Talent shortage: Replacing trained staff is becoming increasingly difficult, impacting service quality and operating costs.

The solution: Mental health as a business strategy

In a sector as demanding as hospitality, having a comprehensive mental health solution can make all the difference in addressing the industry’s most common challenges. Implementing mental health solutions in this sector can help create a work environment that promotes both emotional health and business performance.

In addition, these programmes enable companies to respond to current employee expectations, especially in a post-pandemic context, where mental health and well-being have taken on a priority role. Taking a proactive approach in this area not only positions a company as an attractive employer within the sector, but also drives a cultural transformation that facilitates its adaptation to an ever-changing business environment.

On the other hand, investing in employee well-being can generate significant savings by reducing costs associated with occupational illnesses, accidents or legal disputes. Companies that prioritise the mental and physical health of their teams not only minimise legal risks, but also promote a culture of care and prevention that helps avoid incidents before they occur.

Why choose ifeel?

Until recently, traditional Employee Assistance Programmes (EAPs) were the primary resource for many organisations attempting to solve this problem. However, recent studies have begun to highlight their limitations.

The reality is that EAPs, although well-intentioned, often fail to meet the high demand from companies, offering a generic approach with limited resources and a low rate of employee use. In addition, these programmes often lack personalisation, continuous monitoring and data-driven tools to measure their real impact on team well-being and business results.

In contrast, solutions such as ifeel are emerging that manage to meet these business needs. ifeel offers an innovative approach, specifically designed to address modern mental health challenges in the workplace. With a personalised, scalable, and data-driven model, ifeel provides companies with advanced tools that not only improve the mental well-being of employees but also generate a measurable impact on productivity, talent retention, and the reduction of costs associated with mental health issues.

Some of the key elements that differentiate ifeel include:

FeaturesBenefits
Diagnosis in less than 24 hoursImmediate care that reduces the impact of stress and prevents prolonged absences.
AI-powered triagePrecise connection between employees and appropriate therapists.
Dynamic data dashboardsReal-time information for strategic decision-making.
Personalised plansInterventions tailored to each risk level (low, medium, high).
Workshops and trainingPromotion of an inclusive and supportive work culture.

Success story: Transforming mental health in the hospitality sector

A renowned hotel company with more than 34,000 employees chose to partner with ifeel to implement a comprehensive mental health solution. This programme was specifically designed to address the unique challenges of the sector and generate measurable results in both clinical and financial terms.

The implementation of ifeel in this organisation was carried out through a comprehensive approach that addressed the needs of both operational and corporate employees in a personalised manner, ensuring complete and effective coverage at all levels.

Key results

Clinical impact:

  • 638 employees at medium or high risk were identified and supported.
  • 37% reduction in clinical risk levels.

Financial impact:

  • 22% reduction in mental health-related costs.
  • Return on investment (ROI) of 4.4x.

Active participation:

  • 49% of employees completed the clinical onboarding process.
  • More than 1,500 self-care resources were used, including podcasts, meditations, and psychoeducational articles.

Methodology implemented

  • Awareness campaigns: Normalisation of conversations about mental health.
  • Personalised therapy: Access to therapists in less than 24 hours.
  • Leadership training: Training in empathy and stress management.

Sustainable and positive change

Thanks to ifeel, this hotel company not only managed to address immediate challenges, but also established a solid foundation for long-term success. Today, its employees are healthier, more engaged and better equipped to thrive in such a competitive industry.

hospitality sector

Discover how to transform your organisation

Want to learn more about how ifeel can help you implement an effective mental health strategy in your company? Download our exclusive case study and discover all the details of this success story in the hospitality sector

Don’t wait any longer to transform your organisation and position yourself as a leader in employee care. Get started today!

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Tailored mental well-being: A personalised strategy for frontline workers https://ifeelonline.com/occupational-health/frontline-workers/ Mon, 29 Sep 2025 13:48:26 +0000 https://ifeelonline.com/?p=14266 Every company is a unique ecosystem, made up of a diverse range of employee profiles with specific dynamics and responsibilities: from office staff to plant operators and customer-facing workers. Naturally, each role brings different needs and expectations regarding the services the organisation can offer.

Faced with this reality, companies encounter a crucial challenge: ensuring mental well-being solutions are truly accessible to everyone, regardless of their role, location, or potential technological limitations.

At ifeel, we recognise that not all workers are in the same circumstances or have the same opportunities to access wellbeing resources. That’s why we created our “Right on Site” strategy, designed to break down these barriers and adapt to the diversity and complexity of every team.

Our commitment is clear: to bring mental well-being to every corner of the organisation, ensuring that all employees, regardless of their role or context, can benefit from equitable and effective access.

What does the strategy for frontline workers involve?

When we talk about a company’s workers, we’re not referring only to office staff. Think of factory employees who make product creation possible, or those in restaurants who ensure meals reach tables with impeccable service. Each of them is a key part of the organisation’s operation.

However, these workers often lack direct access to the technology that would allow them to use well-being resources quickly and easily. But this does not mean they should be excluded from the care their company owes them. At ifeel, we make sure that doesn’t happen, offering accessible solutions tailored to their specific needs.

In this sense, ifeel has designed a strategy specifically intended to cover all employee profiles within an organisation, from those in corporate offices to those working on the frontline of customer service or in operations. This includes:

  • Customer-facing staff and operators, who often face time constraints and limited access to technological tools.
  • Colleagues without corporate email, who need practical alternatives to connect.
  • Employees of all generations, with varying levels of familiarity with technology.

Our aim is to remove the barriers that hinder access to mental well-being, ensuring that all colleagues can benefit from our solutions, regardless of their role or location.

Three key phases for success

To guarantee access for every employee, the strategy for frontline workers is built around three key phases, designed to maximise accessibility and engagement:

Pre-Launch: Preparation and personalisation

  • Briefing sessions for managers, leaders, and unions, tailored to the specific needs of each group.
  • Close, relevant communications designed to connect with employees’ reality.
  • Prior testing with selected ambassadors, who build trust and anticipation among their peers.

Launch: Activation on site

  • Events and interactive stands strategically located within facilities, designed to capture employees’ attention.
  • Practical, dynamic workshops in high-traffic areas that encourage active participation.
  • Useful, accessible merchandise that reinforces the well-being message.
  • Simplified access via QR codes, SMS with encrypted links, or platforms that don’t require corporate email.

Post-Launch: Ongoing engagement

  • Reactivation campaigns on key dates to maintain interest.
  • Incentive programmes that promote continuous use of the platform.
  • Support communities and interactive sessions that reinforce a culture of well-being within the organisation.

A personalised approach for all employees

Different types of employees face different kinds of problems. In particular, customer-facing staff, operators, and frontline workers face a series of unique challenges that can affect their mental and emotional well-being.

These issues, often invisible to organisations, require specific solutions to ensure resources are accessible and effective for all employees. Among them:

Main challenges faced by frontline workers

High levels of stress and constant pressure

  • Customer-facing workers are often exposed to difficult interactions with clients or users, which can generate anxiety, frustration, and emotional exhaustion.
  • Operators and staff in operational roles must meet tight deadlines, work in physically demanding environments, and manage intense workloads, which can lead to chronic stress.

Lack of access to well-being resources

  • These employees often lack access to digital tools in the workplace, either due to the absence of technological devices or because they do not have corporate emails.
  • Irregular schedules or rotating shifts make it difficult to participate in traditional well-being initiatives, such as in-person workshops or appointments at specific times.

Feeling invisible within the organisation

  • Frontline workers often feel their needs are not prioritised compared to other roles within the company, which can lead to emotional disconnection and lack of motivation.

Difficulty expressing mental health concerns

  • In many cases, there is stigma associated with talking about mental health, especially in operational or customer-facing roles where employees are expected to maintain a positive, professional attitude at all times.

Generational gap and digitalisation challenges

  • Generational differences among employees can affect how they perceive and access well-being resources. While younger employees tend to feel comfortable with digital tools, older generations may face difficulties using them.
  • Similarly, lack of technological training or resistance to digital change can limit access to well-being platforms, creating an additional barrier for these workers to benefit from available services.

How does ifeel address these problems?

With our strategy for frontline workers, ifeel removes traditional barriers and offers solutions designed specifically for these employee profiles:

Access without technological barriers

  • At ifeel, we know not all employees have access to traditional digital tools. That’s why we’ve designed solutions that guarantee accessibility for everyone:
  • Workers can connect to the ifeel platform without needing a corporate email, using QR codes or links sent by SMS directly to their personal mobile phones.
  • Mobile device compatibility: Our solution is optimised for use anywhere, from a mobile phone to a shared terminal in the workplace.
  • This ensures that any employee, regardless of location or device access, can benefit from well-being resources.

Flexible hours and 24/7 availability

  • Our solution is available at any time, allowing employees to access emotional support or psychoeducational content outside working hours, adapting to their shifts and responsibilities.

Immediate, personalised support

  • Thanks to our clinical triage model, employees can be connected with a therapist in under 24 hours, and in some cases, in under 20 minutes. This is especially useful for those facing emotional crises or high-pressure situations in their day-to-day work.

Workplace workshops and activations

  • We organise events and stands in strategic locations within company facilities, such as canteens, break areas, or high-traffic points, to ensure all employees can learn about and access available resources.
  • Interactive workshops are designed to address relevant topics, such as stress management, effective communication, and emotional regulation, in a practical and accessible format.

Anonymity and confidentiality

  • ifeel provides a safe, anonymous space where employees can express their concerns without fear of judgement or stigma, fostering a culture of openness and care.

Real-time support, just when you need it: An example of ifeel’s impact

Imagine a hotel manager who spends their entire working day serving the public. After a demanding day of difficult interactions, they feel anxious but don’t have the time or tools to seek help.

With ifeel, this worker can scan a QR code in their break area, register in minutes, and access self-care resources or even start a real-time conversation with a therapist. This kind of immediate access not only improves their well-being, but also reduces the risk of burnout and subsequent absences from work.

Transforming organisational culture with the frontline strategy

The strategy for frontline workers not only aims to provide a service, but also to transform organisational culture. Through workshops, psychoeducational content, and a personalised approach, we help companies normalise conversations about mental health and build healthier, more empathetic workplaces.

With ifeel, mental well-being stops being an exclusive benefit and becomes a strategic tool that impacts all levels of the organisation, from the operator on the production line to the executive in the head office.

Real impact on the organisation

Thanks to the strategy for frontline workers, ifeel achieves measurable results that benefit both employees and the company:

Here’s the table translated to UK English:

BenefitDescription
Higher participationUp to 10 times more participation compared with traditional solutions such as EAPs.
Cost reductionLower costs related to absenteeism and turnover, thanks to early detection and timely intervention.
Improvement in overall wellbeingIncreased employee wellbeing, resulting in higher productivity and engagement.
frontline workers

Mental health at work: one of the biggest challenges organisations face today

At ifeel, we believe mental well-being should be inclusive, accessible, and transformative. That’s why our “Right on Site” strategy not only facilitates access to mental health resources, but also empowers frontline workers by demonstrating that their needs are a priority for the organisation.

By addressing their specific challenges with practical, accessible solutions, ifeel not only improves their well-being, but also contributes to a more inclusive, resilient, and productive work culture.

With ifeel, every employee, no matter their role, location, or access to technology, can receive the support they need to thrive, both in and out of work.

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Evidence-based solutions: Financial optimisation through clinical accuracy https://ifeelonline.com/occupational-health/evidence-based-solutions/ Mon, 22 Sep 2025 14:37:59 +0000 https://ifeelonline.com/?p=14257 Evidence-based solutions in mental health have finally earned their rightful place on the corporate agenda. However, we are witnessing a worrying ‘rebound effect’: the hasty adoption of wellness initiatives ‘because it has to be done’, without a thorough analysis of their alignment with the specific needs of the organisation.

This random implementation is not only costly, it is counterproductive. Without rigorous clinical triage, structured protocols, and impact metrics, these superficial interventions create a dangerous illusion of protection while exacerbating the problems they seek to solve: they increase absenteeism, perpetuate patterns of stress, and compromise confidentiality, eroding employees’ trust in the organisation’s care strategies. 

Not to mention that they divert valuable resources to low-impact initiatives and delay care for the cases that need it most, increasing human risk and, of course, financial cost.

In enterprise organisations, improvising in mental health is even more dangerous: a misdiagnosis or inappropriate intervention can trigger long-term sick leave and accelerate talent drain

The truly responsible and strategically profitable alternative lies in implementing evidence-based solutions that ensure both optimal care for your talent and maximisation of the return on every resource invested. This is the crucial distinction: while some organisations merely ‘go through the motions’ with superficial programmes, visionary companies genuinely protect their teams’ well-being, simultaneously strengthening their financial position and organisational culture.

The financial impact of not having evidence-based solutions

The real cost of poor mental health in the workplace manifests itself in three critical dimensions: prolonged absenteeism, unproductive presenteeism, and avoidable talent turnover

That is why improvising in this area generates three additional types of risk with a direct impact on business results. First, inaccurate triage can lead to the misallocation of resources and delay people receiving effective treatment. Second, the absence of clinical and financial metrics makes it impossible to make informed investment decisions. Finally, vulnerabilities in data management and confidentiality breaches can irreversibly erode organisational trust. 

That is why ifeel’s evidence-based solution is the best option. This methodology neutralises these risks through validated clinical protocols, advanced data analysis and healthcare-level security standards.

Translating scientific rigour into financial efficiency

Our evidence-based solution stratifies the population according to risk levels (low, medium, high) and assigns interventions tailored to each case: from preventive psychoeducation to text therapy or individual video call sessions, complemented by specialised protocols for critical cases. 

This personalised approach based on clinical profile significantly reduces treatment duration, optimises progress, and decreases absenteeism attributable to mental health, generating substantial savings for organisations. By precisely allocating therapeutic resources according to actual need, avoiding both ‘over-treatment’ and under-treatment, we optimise every euro invested and eliminate the waste inherent in generic programmes. 

This clinical efficiency translates directly into financial efficiency, resulting in lower spending on unnecessary interventions, reduced costs due to temporary disability, and a maximised return on investment in well-being.

Ethics and clinical integrity: indispensable in an evidence-based solution

In the field of corporate mental health, ethics is not an abstraction; it is embodied in rigorous protocols, qualified clinical supervision, and absolute transparency. ifeel implements this commitment through a comprehensive system that ranges from specific protocols for high-risk situations (workplace harassment, suicidal ideation, acute crises) to an intervention framework that prioritises clinical accuracy over speed.

Our ethical infrastructure is underpinned by regulatory compliance standards reinforced by GDPR and ISO 27001 certifications, ensuring that sensitive mental health data receives the protection it deserves, a non-negotiable requirement for building the trust necessary in corporate programmes.

ifeel’s scientific approach accurately identifies the ‘real risk’ in each organisation, allowing interventions to be prioritised where the dual impact, clinical and financial, is most significant, particularly in reducing absenteeism and turnover. 

This methodology enables estimated improvements of 15-25% in critical metrics in the medium term, with reporting systems that can be customised to each organisation’s specific financial model.

Unlike improvised solutions, our platform, adapted for large global organisations, implements clinical triage led by qualified therapists and optimised by responsible artificial intelligence. We use internationally standardised scales such as SOFAS for risk stratification and Ryff’s Psychological Well-being Scale for longitudinal follow-up, ensuring diagnostic consistency and reproducible and auditable therapeutic decisions.

This scientific basis not only represents an ethical commitment to people’s well-being, it is also the only financially responsible approach for organisations that recognise that improvising in mental health is not only risky from a human perspective, but also deeply costly from a business perspective.

DimensionEvidence-based ifeel approach
Triage and diagnosisClinical triage led by psychologists, supported by AI; SOFAS and Ryff follow-up + contact within <24 hours
Treatment assignmentPersonalised plans by risk level and condition; text/video therapy, psychoeducation and protocols
SpeedStart in less than 24 hours; in many cases, <20 minutes of contact with a guidance psychologist
Measurement+50 metrics: diagnosis, clinical impact, savings, ROI; dynamic dashboards
Security and ethicsGDPR, ISO 27001, crisis protocols, clinical supervision, transparency
Financial impactReduction in absenteeism and turnover; estimated improvement of 15–25% and configurable P&L analysis

Expected impact: concrete, measurable and financial results

Evidence-based solutions, such as ifeel, generate a transformative impact that manifests itself simultaneously in two critical dimensions for organisations: a sustainable cultural evolution that reconfigures the relationship with mental health, and tangible financial results that validate the investment from a strictly business perspective.

Sustainable cultural transformation

ifeel implements change through specialised workshops led by clinical psychologists in strategic areas (mindfulness, emotional management, effective communication). This approach normalises conversations about mental health, reduces stigma and establishes preventive mechanisms that intercept problems before they escalate, creating environments where psychological well-being is an integral part of the organisational culture.

Evidence-based solutions

Quantifiable results with direct impact

Tangible benefits include: reduced absenteeism in medium-to-high-risk populations, decreased treatment duration thanks to initial diagnostic accuracy, and lower incidence of cases escalating to high severity. 

These results are monitored using risk transition metrics and satisfaction indicators (CSQ-4, NPS), integrated with financial dashboards that automatically calculate the savings generated and the ROI per department, transforming mental health from an operating expense to a strategic investment with a demonstrable return.

 Adopting evidence-based interventions is not a matter of aesthetics, it is a risk and return strategy. ifeel integrates clinical triage, protocols, human supervision, and real-time analytics to better diagnose, treat earlier, and measure the impact on the bottom line. Thus, mental health ceases to be a ‘benefit’ and becomes a lever for productivity, retention, and corporate reputation.

If you lead a global organisation and seek clinical accountability and profitability, avoid improvisation. Move to a model based on evidence and results. We accompany you from start to finish: from identifying your real risk to demonstrating ROI in your own numbers.

Start your bespoke business solution today

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ROI of mental health solutions for businesses: 3 keys for enterprise organisations https://ifeelonline.com/occupational-health/roi-of-mental-health-solutions/ Fri, 18 Jul 2025 10:11:45 +0000 https://ifeelonline.com/en/?p=14080 In the business world, every decision must be supported by data and measurable results that justify the investment. For these decisions to deliver tangible returns (ROI), it is essential to have a committed and productive workforce capable of maximising the resources provided by the company.

In this context, mental health has become essential to ensuring that employees, who are the driving force behind any organization’s success, remain productive. But a key question arises: How can a company effectively support its employees while ensuring that this investment is financially profitable and delivers a strong ROI of mental health solutions?

The key lies in finding mental health solutions for companies that offer an innovative, scalable methodology tailored to the specific needs of each organisation, maximising the ROI of mental health solutions.

After all, if the mental health of those who drive business results is at risk, so is the success of the company. In fact, according to the World Health Organisation (WHO), mental health problems have a global economic impact of approximately $1 trillion per year, due to phenomena such as absenteeism and presenteeism.

However, companies that adopt innovative solutions, such as ifeel, are at the forefront of this issue, as they not only improve their employees’ well-being but also see tangible benefits in their bottom line and an exceptional ROI of mental health solutions.

In this article, we will explore how ifeel can transform mental health into a competitive advantage for your company, helping you reduce costs, improve productivity, and foster a healthier organisational culture.

At ifeel, we have designed this exclusive guide specifically to help enterprise organisations make financially smart decisions when selecting mental health solutions for businesses. Download it for free here.

The financial impact of mental health on businesses

Mental health issues not only affect employees’ well-being, but also have a direct and significant impact on the productivity and operating costs of organisations. These issues generate two main types of costs:

  1. Direct costs: These include medical expenses, therapy and mental health-related insurance. These costs are visible and reflected in the budgets allocated to employee healthcare.
  2. Indirect costs: These arise from phenomena such as lost productivity, absenteeism, presenteeism and employee turnover. Although less obvious, these costs have a much greater impact on companies’ bottom lines and influence the overall ROI of mental health solutions.

For example, it is estimated that 30% of sick leave in Europe is related to mental health issues, which has a significant financial impact on organisations. In addition, presenteeism, where employees are physically present but not fully productive, can cost between 2 and 3 times more than absenteeism.

A typical case is that of high-risk employees, who represent only 5% of the workforce but generate exponential costs due to long-term absences and lower performance. This group, although small, can become a critical financial challenge if preventive measures are not taken.

Therefore, one of the most strategic decisions a company can make is to prevent mental health problems before they arise. Investing in innovative and proven solutions not only protects the well-being of employees but also reduces costs, improves productivity, and strengthens the financial sustainability of the organisation.

ifeel’s approach: data-driven ROI

Unlike traditional Employee Assistance Programmes (EAPs), which have been the predominant option for addressing mental health needs in companies but have multiple limitations as they do not effectively adapt to the specific needs of each organisation, ifeel is positioned as a strategic ally to transform this approach. Find out more here.

With an innovative model, ifeel combines advanced technology, data analysis and clinical expertise to deliver scalable, personalised solutions that maximise return on investment (ROI) in mental health. Its main features include:

Here is your content formatted into a clean table:

FunctionBenefit
Diagnosis within 24 hoursReduced waiting times and prevention of unnecessary absences.
Personalised plansSolutions tailored to each risk level (low, medium, high).
Real-time analysisIdentification of risks and trends for informed decisions.
Global coverageAvailable in more than 30 countries and 25 languages, ideal for multinational companies.
Measurable financial impactSpecific metrics to evaluate cost savings and ROI of mental health solutions.

How does ifeel help reduce costs? 3 key points

Companies that implement solutions such as ifeel can reduce costs associated with mental health by between 15% and 25%, according to internal data. This is achieved through:

  1. Reduction in absenteeism and presenteeism
  2. ifeel‘s clinical model enables the identification and treatment of high-risk cases within 24 hours, thereby avoiding unnecessary absences and enhancing operational efficiency.
  3. Reduction in employee turnover
  4. Staff turnover is one of the biggest costs for companies. According to ifeel, companies can save between £15,000 and £50,000 for each high-risk case managed effectively.
  5. Prevention of future costs
  6. Preventive solutions, such as workshops and psychoeducational content, help identify problems before they become crises, reducing intervention costs by 50%.

The key to ifeel’s success lies in its ability to adapt to the specific needs of each company. Its data-driven methodology allows it to identify areas of significant impact and design customised strategies to address mental health issues effectively.

Additionally, its ROI calculator enables companies to quantify the financial impact of their mental health investments, facilitating informed strategic decision-making.

Success stories: Real impact on large companies

The effectiveness of ifeel is reflected in the results obtained by companies that have integrated this solution into their wellness strategies. For example, a pharmaceutical company achieved:

→ Reduction in absenteeism from 11% per year to 8%.

→ A decrease in annual mental health costs from €23.2 million to €18.62 million.

→ A decrease in the percentage of employees classified as high risk by 7%.

→ Increase in employee engagement by 30% and productivity by 20%.

→ Savings of €4.65 million in the first year and a cumulative projection of almost €14 million over three years: demonstrating outstanding ROI of mental health solutions.

Read the full success story here and discover how a transformative cultural impact was achieved by reducing the stigma associated with mental health and fostering an inclusive and resilient work environment.

Checklist for senior executives: How to choose the best mental health solution?

Before making any decision, it is essential to assess whether the mental health solution you are considering meets the essential criteria to maximise its impact on your organisation. Here are the key points that every company should consider when selecting the mental health solution that best suits its business.

  • Clear financial impact: Can you measure cost savings and ROI?
  • Scalability: Is it suitable for the size and geographical distribution of your company?
  • Technological integration: Can it be easily integrated with your current systems?
  • Fast results: Does it offer diagnostics and action plans in less than 24 hours?
  • Ongoing support: Does it provide real-time analysis and clinical advice?

At ifeel, we have designed this guide specifically to help large companies make financially smart decisions when selecting mental health solutions for businesses and get the best ROI. Download it for free here.

ROI of mental health solutions

Mental health as a strategic investment

For business leaders, choosing ifeel is not just a wellness decision, but a sound financial strategy. With its focus on data, personalisation and measurable results, ifeel transforms mental health into a competitive advantage, helping companies save costs and improve productivity.

Ready to take the next step? Request a personalised demo and discover how ifeel can make a tangible impact on your organisation.

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Mental health in the car manufacturing industry: a success story https://ifeelonline.com/occupational-health/car-manufacturing-industry/ Wed, 09 Jul 2025 06:32:06 +0000 https://ifeelonline.com/en/?p=14056 The car manufacturing industry is a key driver of the global economy, characterised by high competitiveness, constant innovation and demanding productivity levels. However, behind every vehicle produced, there are thousands of workers facing physical and emotional challenges that, if not managed properly, can negatively impact their well-being and, ultimately, business results.

In this context, caring for the mental health of employees in the car manufacturing industry is not only an ethical issue, but also a crucial business strategy. In this article, we will explore why mental health should be a priority in the automotive industry and how solutions such as those offered by ifeel can make a difference.

For more information, we invite you to download our latest case study, which details and demonstrates the positive impact of implementing comprehensive solutions such as ifeel in the automotive industry.

The challenge of mental health in the car manufacturing industry

According to internal data from ifeel, around 30% of sick leave in Europe is related to mental health issues, which has a significant impact on productivity and business costs.

And the car manufacturing industry is no exception. This industry has unique characteristics that make it a high-pressure environment for employees. Among the main risk factors for mental health in this sector are:

1. High levels of stress and market demands:

Both factory workers and office workers in the car manufacturing industry face constant challenges, such as tight deadlines, high production targets and the constant need to adapt to technological advances. Added to this is the highly competitive nature of the market and the rapid transition to more sustainable technologies, such as electric and autonomous vehicles, which often causes anxiety among employees concerned about job security or a lack of up-to-date skills.

Furthermore, factors such as long working hours, rotating shifts and limited work-life balance intensify physical and mental exhaustion, negatively impacting staff performance and motivation.

2. Presenteeism and burnout:

In work cultures such as Germany, where long hours are the norm, many employees go to work even when their mental health is poor, affecting their performance and well-being. This phenomenon, known as presenteeism, not only reduces productivity but also increases the risk of long-term burnout.

3. The stigma surrounding mental health:

Another significant challenge is the stigma associated with mental health, which often prevents employees from seeking help when they need it. In an industry traditionally focused on technical performance, attention to well-being has not always been a priority. However, this reality is gradually changing, with greater recognition of the importance of mental health in the workplace.

4. Mental workload:

Studies show that in the manufacturing context of the automotive industry, mental workload is closely related to the job role and job characteristics of employees. Technicians, for example, perceive higher levels of mental workload due to the pace of work and the health consequences.

This not only affects the quality of life and professional development of workers, but also has a direct impact on the company, reflected in higher levels of absenteeism, staff turnover and a decline in product quality.

5. Traditional solutions are insufficient:

Typically, these problems have been addressed through Employee Assistance Programmes (EAPs) or social benefits, which, although useful, are often reactive and do not address the root causes of stress and demotivation. These initiatives only intervene when problems have already escalated, leaving long-term mental health challenges unresolved.

The success story: Transforming mental health at a leading automotive company

A clear example of how to address these challenges can be found in the case of a leading automotive company with 7,500 employees in Germany, the United Kingdom, France and Spain.

This organisation was facing high levels of absenteeism and presenteeism, especially among its operators, who represented 67.5% of the workforce.

The problem

Traditional solutions, such as EAPs and occasional chats with psychologists, failed to resolve the deeply rooted problems. As a result, despite efforts, employees continued to face chronic stress, demotivation and burnout, which negatively impacted productivity and overall morale.

The solution: Partnering with ifeel

The company decided to implement an innovative and proactive solution with ifeel, a leader in personalised, data-driven mental health solutions. This approach included:

  • Real-time visibility: Dynamic dashboards that allowed HR teams to monitor employee mental health and make informed decisions.
  • Predictive analytics: Early identification of employees at risk, especially in high-pressure roles, enabling the design of personalised and timely interventions.
  • Workshops and training: More than 50 workshops on stress management, emotional resilience and mindfulness, aimed at both operators and managers.

Results

The results were transformative for the financial health of this company:

  • Financial savings: In the first year, the company saved €2.77 million thanks to reduced absenteeism and presenteeism. Cumulative savings of up to €11 million per year are expected over the next three years.
  • Improved talent retention: Turnover decreased significantly, especially in high-risk roles, and employee engagement increased by 30%.
  • Cultural change: Mental health is no longer a taboo subject, creating an inclusive and supportive environment where employees feel supported.

If you would like to learn more about this success story and discover how ifeel can help you transform your organisation’s mental health strategy, we invite you to download our full case study here.

Investing in mental health: a smart business strategy

Mental health not only impacts employee well-being, but also a company’s financial results. According to data from ifeel, proactively addressing mental health can generate savings of up to €45,000 per high-risk case. In addition, companies that prioritise the emotional well-being of their teams tend to experience:

BenefitBusiness Impact
Reduced absenteeismFewer days off, greater continuity in operations.
Increased productivityMotivated and committed employees perform better and more efficiently.
Improved retentionReduced costs associated with hiring and training new employees.
Positive cultural changeAn inclusive and empathetic work environment improves the company’s reputation as an employer.

ifeel: The comprehensive solution for corporate mental health

ifeel offers a 360º solution designed to address the specific challenges of each organisation. Its main features include:

  • Real-time diagnosis: Quick and accurate identification of employees at risk.
  • Personalised plans: Therapy tailored to the level of risk (low, medium or high).
  • Measurable impact: Reduction in costs associated with absenteeism and turnover.
  • Training and workshops: More than 50 original workshops led by clinical psychologists.

In addition, ifeel integrates easily with existing wellness strategies, ensuring a positive impact on both employees and corporate culture.

Discover how to transform your company with ifeel

The experience of this leading automotive company demonstrates that investing in mental health is not a luxury, but a necessity in a competitive business environment.

If you would like to learn more about this success story and discover how ifeel can help you transform your organisation’s mental health strategy, we invite you to download our full case study.

Download the case study here

Don’t wait any longer to take the next step towards a healthier, more productive and sustainable work environment. Discover today how ifeel can make a difference in your company!

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Mental health as a business investment https://ifeelonline.com/occupational-health/mental-health-as-a-business-investment/ Wed, 25 Jun 2025 08:34:53 +0000 https://ifeelonline.com/en/?p=13987 Innovation and efficiency are essential to stand out in a constantly evolving corporate world. And, within this fast-paced landscape, organisations often face a critical challenge that often goes unnoticed: the mental health of their employees.

Beyond being a matter of personal well-being, mental health as a business investment has been shown to be a strategic factor that can directly impact productivity, talent retention, and financial results.

However, despite its importance, many organisations still view mental health initiatives as merely an expense, ignoring their potential as an investment with a tangible return. This limited approach not only underestimates the benefits these strategies can bring to corporate culture, but also overlooks the hidden costs of absenteeism, presenteeism and staff turnover.

In this article, we will explore why treating mental health as a business investment is not only an ethical necessity but also a strategic decision that can transform organisational performance. We will analyse how implementing effective solutions can reduce costs, increase productivity and strengthen company culture.

The hidden cost of ignoring mental health

When companies fail to prioritise the mental health of their employees, the consequences go far beyond simple individual discomfort. Mental health issues translate into prolonged absences, decreased performance and, in many cases, the loss of key talent.

These effects, although not always visible on the balance sheet, have a direct impact on operating costs and the organisation’s ability to achieve its strategic objectives. Ignoring this aspect not only affects individuals, but also compromises the sustainability of the business.

In fact, the World Health Organisation (WHO) estimates that mental health problems cost the global economy approximately £1 trillion annually in lost productivity.

This financial impact comes mainly from two key areas:

  1. Absenteeism: Employees facing mental health issues are 37% more likely to be absent from work.
  2. Presenteeism: Even when they are physically present, their performance may be affected, leading to invisible but significant losses.

To better understand this impact, let’s look at a comparison:

FactorCost per employeeImpact on the company
Long-term absenteeism€3,000 – €5,000/yearDirect loss of productivity
Staff turnover€15,000 – €50,000Recruitment and training costs
Mental health issues€1,000 – €3,000/yearLoss due to presenteeism

As can be seen, mental health issues not only affect employees, but also represent a significant financial risk for companies.

In contrast, according to reports, companies that invest in mental health achieve an average return on investment (ROI) of 4 to 1, thanks to improved productivity and reduced costs associated with absenteeism and turnover.

The ROI of mental health as a business investment

For this reason, addressing mental health as a business investment is not only a matter of social responsibility, but also a strategic decision that directly impacts financial results.

Investing in effective mental health programmes, such as those offered by ifeel, allows companies to transform a challenge into an opportunity to improve their organisational performance. Thanks to its combination of advanced technology and clinical expertise, ifeel helps companies reduce costs, optimise resources and strengthen their corporate culture.

Tangible benefits for companies

Reduced costs due to absenteeism
Mental health issues are responsible for approximately 30% of sick leave in companies. Implementing specialised programmes can reduce this figure by 15% to 25%, which translates into significant savings in operating costs and greater stability in teams.

Increased productivity
Employees who have adequate emotional support are not only more resilient, but also show greater commitment and performance in their tasks. This translates into a direct improvement in the overall productivity of the organisation.

Reduced staff turnover
Lack of emotional support at work is one of the main reasons why employees decide to leave their jobs. Mental health as a business investment, such as ifeel, not only improves the employee experience, but also increases talent retention, reducing the high costs associated with replacing and training new employees.

Impact on organisational culture

Beyond the financial benefits, investing in mental health as a business investment transforms corporate culture. As Lisa Porres, Chief People Officer at Spotahome, points out:

‘Emotional well-being is essential for fostering creativity and determination, which are vital in any competitive work environment.’

Companies that prioritise mental health as a business investment are not only more attractive to talent, but also create an environment where employees feel valued and supported. This creates a ripple effect that positively impacts collaboration, innovation and long-term success.

It is therefore worth noting that investing in mental health as a business investment is not a luxury, but a strategic necessity which, with solutions such as those offered by ifeel, provides a measurable and sustainable return for both employees and the organisation.

ifeel vs. employee assistance programmes (EAPs): which solution is best for your company?

Once companies see mental health as a business investment, it is time to decide which solution will be the best option for their organisation. This is when they are often faced with a key decision: opt for a traditional Employee Assistance Programme (EAP) or choose innovative solutions such as ifeel.

Although both approaches seek to improve mental health in the workplace, their characteristics, scope and impact are significantly different.

Discover all the facts in our comparative study between ifeel and EAPs. Download it now and explore how ifeel can transform mental health in your organisation.

Main differences between ifeel and EAP

AspectifeelTraditional EAP
AccessAvailable 24/7, from anywhere, even without a corporate email addressLimited hours and more complex access, usually by phone
ResponseInitial diagnosis in less than 24 hours and contact with a therapist in less than 20 minutesLong waiting time to assign a professional
PersonalisationAction plans tailored to each employee’s risk levelGeneric approach, with no segmentation by risk levels
Technology and scalabilityUse of AI and data to identify risks and optimise interventionsTraditional models with little scalability
Financial impactReduced costs due to absenteeism and turnover, with measurable ROIDifficult to measure the direct financial impact
ConfidentialitySafe and anonymous space, with strict privacy protocolsPerception of lower confidentiality due to the traditional format
Preventive approachWorkshops, psychoeducational content and preventive strategiesMainly reactive, focused on solving specific problems

Why is ifeel the ultimate solution?

Research has shown that, although Employee Assistance Programmes have been the solution chosen by many companies over the years, they have multiple limitations that hinder their accessibility, customisation and ability to generate a measurable impact on employee well-being.

ifeel, on the other hand, emerges as an innovative solution that combines advanced technology, rapid response and a preventive approach, offering tangible results for both employees and organisations, thanks to:

1. Speed and efficiency
While traditional EAPs can take days or weeks to assign a professional, ifeel guarantees that employees receive care in less than 24 hours. This is crucial to prevent mental health issues from becoming serious crises.

2. Data-driven approach
ifeel uses predictive analytics and dynamic dashboards to identify risks in real time, enabling companies to make informed and proactive decisions. EAPs, on the other hand, lack advanced tools to measure impact or anticipate problems.

3. Global scalability
Available in more than 30 countries and 25 languages, ifeel is ideal for multinational companies that need a flexible, global solution. EAPs are often limited to specific regions and cannot always adapt to diverse and dispersed teams.

4. Measurable impact
ifeel not only improves employee well-being, but also provides clear metrics on cost reductions from absenteeism and turnover. This allows companies to calculate a tangible ROI, something that traditional EAPs do not usually provide.

In the words of Virginia Grenón Lobato, Global Head of Human Resources Operations at Cabify:

‘Finding a partner like ifeel, which adds value wherever our team is and at any time, has been a great discovery.’

If your company is looking for a solution that combines accessibility, personalisation and measurable results, ifeel is the ideal choice. EAPs may have been useful in the past, but in a global and dynamic business environment, companies need modern tools that really make a difference.

mental health as a business investment

Conclusion: mental health, the best asset for business success

Mental health as a business investment is not just a trend; it is a necessity. Companies like ifeel are leading the way by offering solutions that not only improve employee well-being but also have a positive impact on financial results.

If your company hasn’t taken the plunge yet, now is the time. Mental health as a business investment is not an expense, it’s a strategic investment with a guaranteed return.

Ready to transform your organisation? Discover how ifeel can help you make a difference.

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Employee Assistance Programmes: Do they really serve their purpose? https://ifeelonline.com/occupational-health/employee-assistance-program/ Mon, 16 Jun 2025 10:59:11 +0000 https://ifeelonline.com/en/?p=8579 Employee Assistance Programmes (EAPs) are defined as benefit programs that assist employees with personal or work-related problems that may impact their job performance, health, and general well-being. These programmes combine activities that improve organisation and working conditions, encourage active participation, and promote individual development.

Essentially, Employee Assistance Programmes (EAPs) are strategies that companies have implemented for years to ensure the well-being of their employees. They address issues such as mental health, work-related stress, and personal conflicts.

However, with technological advances and growing employee expectations, traditional EAPs lag behind innovative and effective solutions such as ifeel. In this article, we will explore the key differences between traditional EAPs and ifeel’s mental health solution, highlighting why the latter represents the future of corporate wellbeing.

Find out all the details in our comparative study between ifeel and EAPs. Download it now and explore how ifeel can transform mental health in your organisation.

What are EAPs and what are their limitations?

Employee Assistance Programmes emerged in the 1980s as a key tool to complement other collective prevention strategies, helping employees manage stress, make better decisions and maintain control over their lives.

Employee Assistance Programmes are services designed to offer confidential support to employees in areas such as mental health, personal problems, workplace conflicts and more.

However, although they have been useful for many organisations, they have significant limitations that affect their effectiveness:

Limitations of Employee Assistance Programmes:

  1. Low usage rate: Studies show that EAPs have an average usage rate of just 4.5%, indicating a lack of accessibility or trust in these programmes.
  2. Reactive approach: EAPs tend to intervene when problems are already serious, rather than preventing them.
  3. Lack of personalisation: They offer generic solutions that are not tailored to the specific needs of each employee.
  4. Poor technological integration: Many EAPs lack advanced digital tools, which limits their reach and accessibility in a hybrid and remote work environment.

ifeel: The evolution of Employee Assistance Programmes

ifeel is a comprehensive mental health solution for businesses, designed to overcome the limitations of Employee Assistance Programmes. Combining advanced technology, data analytics and clinical expertise, ifeel offers a proactive, personalised and scalable approach that transforms corporate wellbeing.

Comparison: ifeel vs. Employee Assistance Programmes

The following table summarises the main differences between ifeel and EAPs, highlighting how ifeel addresses the limitations of traditional models:

AspectEmployee Assistance Programmesifeel
Usage rate4.5%Up to 25% adherence thanks to its accessibility and personalised approach
Response timeDays or weeksDiagnosis and treatment in less than 24 hours
PersonalisationGenericPlans tailored to each risk level (low, medium, high)
AccessibilityLimited to specific times and locationsAvailable 24/7 in more than 30 countries and 25 languages
Measurable impactDifficult to quantifyDetailed reports on clinical and financial impact
PreventionReactive approachProactive strategy based on data and predictive analytics

Why is ifeel the best choice for your company?

1. Proactive, data-driven approach

Unlike traditional EAPs, ifeel uses predictive analytics to identify risks before they become serious problems. This allows companies to take preventive action, reducing costs and improving overall well-being.

‘Mental and emotional wellbeing has always played an important role for us, and it was never an issue we wanted to shy away from. With ifeel, we have taken another step towards a proactive and holistic approach.’

Kalina Pleil, People Operations Specialist at Labster, an ifeel partner company.

2. Personalisation at scale

ifeel offers personalised action plans based on each employee’s risk level:

  • Low risk: Workshops and psychoeducational content.
  • Medium risk: Chat therapy and self-care resources.
  • High risk: 1:1 therapy with a clinical psychologist.

This ensures that every employee receives the right support, maximising the effectiveness of the programme.

3. Global accessibility

With ifeel, employees can access emotional support anytime, anywhere, even without a corporate email address. This is especially crucial for companies with remote or internationally distributed teams.

4. Measurable impact

ifeel provides detailed reports that allow companies to measure their interventions’ clinical and financial impact. This includes metrics such as reduced absenteeism, improved well-being and financial ROI.

Financial impact: ifeel as a strategic investment

Implementing ifeel not only improves employee well-being, but also positively impacts the company’s financial results. According to recent data, companies that use ifeel can save up to 50% on mental health-related costs, such as sick leave and turnover.

ROI of ifeel:

  • Reduction in absenteeism: Up to 25%.
  • Savings per high-risk case: Between €15,000 and €50,000.
  • Improved productivity: More engaged and resilient employees.

Mental health at work, one of the biggest challenges facing businesses today

While traditional Employee Assistance Programmes have served as a basic solution for employee wellbeing, ifeel represents a necessary evolution for modern businesses. With its proactive, personalised and data-driven approach, ifeel not only improves employee mental health, but also drives sustainability and business success.

Discover all the details in our comparative study between ifeel and EAPs. Download it now and explore how ifeel can transform mental health in your organisation.

If your company is ready to take the next step in caring for your team’s mental health, ifeel is the solution you need. Contact us to find out how we can help you transform your organisation!

Let’s build your tailor-made solution here.

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The impact of mental health on the financial industry: a success story https://ifeelonline.com/occupational-health/financial-industry/ Wed, 11 Jun 2025 14:41:46 +0000 https://ifeelonline.com/en/?p=13884 The financial industry, a key driver of the global economy, operates in a highly demanding environment marked by constant pressure, critical decisions and tight deadlines. However, behind the numbers, strategies and balance sheets lies a silent but growing problem: the impact of stress and burnout on employees’ mental health.

This crisis not only affects people’s well-being, but also has direct consequences on productivity, talent retention and operating costs for organisations. In this article, we will explore why mental health care has become a strategic priority for the financial industry and how innovative solutions, such as those offered by ifeel, are transforming the way companies address this challenge.

In addition, we invite you to download our practical case study, where you will discover how a global financial institution managed to save €210 million in hidden costs related to employee mental health, while also improving its team’s well-being and strengthening its organisational culture.

The impact of stress in the financial industry: an alarming reality

The financial industry faces unique challenges, characterised by long working hours, high-impact decisions and a highly demanding regulatory environment. These conditions have triggered a mental health crisis that not only deeply affects employees, but also has an impact on the productivity and sustainability of organisations.

In fact, recent studies have revealed the magnitude of this problem:

  • 48% of financial workers report high levels of stress, with the work environment being the main trigger.
  • Mental health-related absenteeism generates millions in losses, with an average of 12 working days lost per employee.
  • Staff turnover reaches 14%, of which 29% is linked to burnout and mental health issues.

These figures not only reflect the impact on a human level, but also the financial cost to businesses. Without an effective strategy, organisations risk facing a decline in productivity, high recruitment costs and a weakened work culture.

Why is mental health a strategic investment in the financial industry?

In the financial industry, looking after employees’ mental health is not just a matter of well-being, but an essential strategy to boost profitability and ensure organisational sustainability. Here’s why investing in mental health is key to transforming your business:

  1. Reduced operating costs
    Long-term absences and high staff turnover have a significant financial impact. By implementing solutions such as those offered by ifeel, companies can reduce absenteeism by up to 25% and decrease the costs associated with staff turnover by 30%.
  2. Increased commitment and productivity
    When employees feel emotionally supported, their commitment and productivity increase significantly. Download our latest success story and discover how this company’s productivity grew by 20% thanks to ifeel’s personalised, data-driven approach.
  3. Cultural transformation
    Incorporating mental health as a strategic pillar not only improves employee well-being, but also reinforces a positive work culture. This is essential for attracting and retaining top talent, consolidating the organisation as a leader in its sector.

Investing in mental health is not an expense, it is a strategic decision that directly impacts the financial results and long-term sustainability of companies in the financial industry.

However, it is essential to note that choosing the right tool to address mental health challenges in the financial industry is a crucial step. Many institutions initially turned to Employee Assistance Programmes (EAPs) as a solution, but these have proven ineffective and limited.

While EAPs achieve only 4.5% participation rates and offer reactive support limited to business hours, ifeel delivers proactive, AI-driven mental health solutions designed for the high-pressure financial industry. Our platform provides real-time risk identification, personalized interventions, and measurable ROI. Download our latest comparative study, and discover how ifeel is outperforming EAPs.

It is because of these limitations that financial organisations are seeking more effective and scalable alternatives that not only protect the well-being of their teams, but also contribute to the sustainability and success of their operations.

ifeel: The imperative solution to support mental health in the financial industry

ifeel is a global, scalable solution designed specifically to address mental health challenges in enterprise organisations. Through a data-driven approach backed by artificial intelligence, ifeel enables companies to identify risks, implement personalised strategies and measure results in real time.

ifeel’s approach to the financial industry

  1. Real-time risk identification
    Using advanced predictive analytics tools, ifeel enables companies to anticipate emerging risks and take proactive measures. For example, at a global financial institution, data revealed that employees in investment banking roles experienced higher levels of burnout during regulatory reporting periods.
  2. Personalised plans for each employee
    ifeel tailors its solutions to the individual needs of each employee. From mindfulness programmes for mild cases to structured therapy for high-risk employees, each intervention is designed to maximise clinical and financial impact.
  3. Measurable results and cost savings
    By implementing effective, data-driven strategies, companies can significantly reduce the costs associated with absenteeism, staff turnover and lost productivity.

This proactive approach not only minimises operational disruptions, but also optimises resources by reducing the costs associated with mental health issues, which often represent a significant portion of the organisational budget.

In addition, the use of clear metrics and dynamic dashboards allows companies to evaluate the return on investment (ROI) of these initiatives, demonstrating that prioritising mental health is not an expense, but a strategic investment with tangible short- and long-term benefits.

Success story: The cultural transformation of a global financial institution

In our latest success story, you will discover how an organisation with more than 100,000 employees in Europe was facing an absenteeism rate of 11.27%, of which 23% was directly linked to mental health issues. After implementing ifeel, the results were transformative:

IndicatorBefore ifeelAfter ifeel
Annual mental health costs£349 million£279 million
Mental health-related absenteeism15 days on average8 days on average
High-risk employees94
Employee engagement0+30
Productivity+20

In addition, the organisation held more than 50 workshops on stress management and resilience, normalising conversations about mental health and reducing stigma.

Discover how ifeel can transform your organisation

The financial industry cannot afford to ignore the impact of mental health on its employees. ifeel offers a comprehensive, scalable, and data-driven solution that not only improves employee well-being but also generates significant savings and strengthens organisational culture.

Want to know more?

Download our latest financial industry success story and discover how a global financial institution saved €210 million in hidden costs thanks to ifeel. Learn how you can implement a similar strategy in your organisation and become a leader of change within the financial industry. Don’t wait any longer to take the next step towards a healthier, more resilient and productive workforce.

Start your bespoke solution today.

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ifeel’s data-driven approach: Transforming workplace mental health https://ifeelonline.com/occupational-health/data-driven-approach/ Tue, 22 Apr 2025 15:03:54 +0000 https://ifeelonline.com/en/?p=13854 In the digital era, where every interaction leaves a data footprint, enterprises face an unprecedented opportunity: leveraging this information to transform the management of their most valuable asset—their people.

This is particularly relevant in the workplace, where every decision carries significant economic implications. It is critical to base strategic actions on an accurate, data-driven approach that justifies every move. In this context, prioritising employees’ mental health emerges as a crucial factor, enabling organisations to achieve better business outcomes by preventing issues before they impact workforce productivity on a large scale.

At the forefront of this transformation, ifeel has developed a data-driven solution redefining how enterprise organisations approach workplace mental well-being. By employing advanced algorithms and big data, ifeel tackles traditional workplace mental health challenges and provides organisations with a strategic tool to optimise costs and reduce absenteeism.

This innovative platform equips business leaders with the ability to anticipate and mitigate risks, turning raw data into actionable preventive strategies. In a context where decisions have massive financial repercussions, ifeel’s solution empowers leaders to make data-driven, predictive decisions that safeguard both employees and the organisation.

This article explores how ifeel’s technology is revolutionising HR management in major enterprises. We will examine its impact on reducing absenteeism and employee turnover costs and highlight its contributions to productivity and workforce engagement improvements.

The power of data-driven solutions

For decades, human capital management has primarily relied on intuition and experience. However, a predictive data-driven approach alters this approach, transforming how enterprise organisations understand, manage and optimise their workforce.

This methodology enables organisations to make informed decisions backed by solid evidence, moving away from reliance on subjective perceptions.

Early detection of mental health issues in the workplace reduces triage costs by 50%, according to recent studies. This data highlights the significant financial savings and improved employee experience companies can achieve by implementing data-driven solutions like ifeel.

ifeel’s technology identifies patterns and trends indicating potential mental health risks, often long before they develop into serious concerns. This proactive approach enhances employee mental health and revolutionises how companies address their workforce’s mental health needs, improving efficiency and substantial cost savings.

By monitoring engagement and analysing quantitative feedback we receive from our employees, we have adapted our policies to the changing needs, growth, and resources of the company. 

 Lisa Porres, Chief People Officer at Spotahome, an ifeel partner company.

Key benefits for HR and finance teams

The real-time capabilities of ifeel’s data-driven solutions offer substantial advantages not only for employees but also for HR and finance teams:

  1. Resource optimisation: Identifying high-risk areas enables organisations to allocate resources more effectively, focusing on cost-efficient preventive measures rather than reactive treatments.

  2. Improved recruitment and selection: The data-driven approach helps organisations identify the most effective talent sources, forecast candidate success and optimise hiring processes. For instance, organisations can build models to identify high-potential candidates by analysing the profiles of top-performing employees.

  3. Reduction in absenteeism: Early detection of mental health issues significantly reduces workplace absenteeism, directly translating into cost savings for the organisation.

  4. Talent retention: By analysing turnover patterns and job satisfaction factors, organisations can proactively implement strategies to retain their top talent, crucial in today’s competitive job market.

  5. Enhanced productivity: A proactive focus on mental health fosters a more engaged and productive workforce.

  6. Performance management: Data-driven insights facilitate more objective and comprehensive employee performance evaluations, enabling personalised development plans and improvement strategies.
data-driven approach

ifeel: driving strategic decisions with a data-driven approach

ifeel combines clinical expertise, AI-driven insights and scalable solutions to enhance employee well-being while delivering measurable business benefits. Its innovative approach leverages the power of data and real-time analytics to accelerate diagnosis and treatment, providing actionable insights to guide strategic decision-making.

From data to action: Implementing ifeel’s strategy in enterprises

Implementing data-driven solutions in HR requires more than data collection—it involves a structured, multi-step process:

  1. Defining clear objectives: ifeel provides tailored guidelines to assess the current status of the organisation, identifying key areas and issues for resolution.

  2. Collecting relevant data: Data sources might include HR systems, employee surveys, performance evaluations and other organisational metrics.

  3. Analysis and interpretation: Advanced analytics tools uncover significant patterns, trends, and correlations.

  4. Generating actionable insights: Findings are transformed into concrete recommendations and actionable plans.

  5. Implementation and continuous monitoring: ifeel actively supports organisations in executing these recommendations and continuously tracks their impact.

Tangible benefits for enterprise organisations
Significant cost savings-Up to €50,000 saved per high-risk case by reducing absenteeism.

-50% reduction in triage costs due to early detection.
Operational efficiency-Diagnosis and intervention begin within 24 hours.

-Seamless integration with existing systems.
Actionable insights-Dynamic dashboards provide HR and finance teams with crucial data.

-Data-driven insights identify risks early, enabling proactive interventions.
Enhanced well-being programmesThe data-driven approach enables the creation of more effective, tailored well-being initiatives
Talent managementInsights help identify factors contributing to employee retention and satisfaction.
Organisational cultureA clear understanding of how company policies and practices impact employee mental health.
Long-term impact on organisational cultureifeel’s solutions not only address immediate issues but also foster long-term cultural change:

-Workshops, training, and psychoeducational content normalise conversations around mental health.
-Organisations are empowered to integrate mental health into their cultural frameworks.

The future of workplace mental health

Adopting data-driven solutions in workplace mental health marks a paradigm shift in how enterprise organisations approach workplace mental health. ifeel leads this revolution, offering a solution that not only enhances workforce mental health but also delivers tangible business benefits.

In an era where mental health is of growing importance, organisations embracing innovative solutions like ifeel are positioning themselves at the forefront, creating healthier, more productive and more profitable workplaces.

Mental health at work: one of the biggest challenges facing organisations today

Predictive analytics and artificial intelligence transform how enterprise organisations approach workplace mental health. With its innovative solutions, ifeel is improving employee mental health and helping organisations optimise resources and reduce costs.

In today’s competitive labour market, investing in advanced mental health solutions like ifeel is not just a smart choice—it’s a strategic imperative for long-term success.

If you’re ready to explore how a data-driven approach can transform your organisation’s mental health, our team at ifeel is here to help. 

Start building your bespoke business case here.

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