Revolutionising the insurance sector:
A success story with ifeel
Discover how a leading insurer transformed its service offering and strengthened its market position thanks to ifeel
In the insurance industry, mental health has become a strategic pillar for ensuring policyholder satisfaction and operational sustainability. This success story explores how a leading insurer, with a presence in 91 countries and more than 8 million policyholders, achieved a 6.25x ROI through:
- A 35% reduction in clinical risk levels among policyholders.
- A 40% saving in claim costs associated with mental health issues.
- A 20% increase in policyholder loyalty, consolidating its position as an industry leader.
All this was made possible thanks to its partnership with ifeel, a comprehensive data-driven mental health solution.
What will you find in this case study?
Challenges in the insurance sector
Learn about the challenges faced by insurers in a constantly evolving market, such as the diversity of policyholders’ needs, the lack of service integration, and the growing demand for personalised solutions. Discover how these challenges impact customer loyalty and operating costs.
ifeel's solution: Innovation and personalisation
Discover how ifeel, with its global network of more than 600 clinical psychologists and artificial intelligence-based tools, helped this insurer implement a comprehensive care model. This approach included real-time diagnostics, personalised treatments, and a dynamic monitoring system that optimised resources and results.
Transformative results
Discover how this global insurer managed to transform its operation, obtaining significant economic and logistical benefits that positioned it as an industry leader. Learn how ifeel can drive your company’s success in the same way.
Why should you download this resource?
Differentiation in a competitive market
Discover how integrating mental health as a strategic pillar can position your insurance company as a leader in innovation and comprehensive care, attracting new generations of policyholders.
Cost optimisation and improved customer experience
Learn how a data-driven approach and personalised treatments can reduce operating costs, improve the quality of life of policyholders and strengthen their loyalty to your brand.
Building a sustainable and scalable model
Explore how ifeel’s solutions enable insurers to anticipate their customers’ needs, proactively manage risks, and ensure long-term operational sustainability.
ifeel: the imperative solution for insurers
Working as strategic partners, we offer leading insurers a dynamic, scalable and fully customised solution powered by artificial intelligence. Our data-driven approach enables companies in the sector to address one of today’s biggest challenges: integrating mental health as a strategic pillar, improving the experience of policyholders, optimising costs and strengthening their position in a highly competitive market.
